Shipping Policy

1. Introduction

Welcome to FISSIONTECH LLC's Shipping Policy. We strive to deliver your orders as quickly and efficiently as possible. Please review the following information to understand how we handle shipping and delivery.

2. Processing Time

• Order Processing: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
• Order Cutoff: If you place an order after 3 PM (EST), it will be processed the next business day.

3. Shipping Rates & Delivery Estimates

• Shipping Rates: Shipping charges are calculated based on the weight of the package and the delivery location. The shipping cost will be displayed at checkout before you complete your purchase.
• Delivery Estimates: Delivery times are estimates and can vary based on the shipping method selected, the destination, and other factors. Generally:
  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

4. Shipping Methods

We offer several shipping methods to suit your needs:

• Standard Shipping: Delivered by USPS. This is the most economical option.
• Expedited Shipping: Faster delivery through FedEx, usually within 2-3 business days.
• Overnight Shipping: Next-day delivery through FedEx, available for orders placed before 3 PM (EST).

5. Shipping Restrictions

• Delivery Areas: We currently ship within the USA only. We do not ship to international addresses or P.O. Boxes.
• Shipping Restrictions: Certain items may have shipping restrictions or may not be available for expedited shipping due to their size or nature.

6. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also check your order status by logging into your account on our website.

7. Shipping Issues

• Lost or Stolen Packages: FISSIONTECH LLC is not responsible for lost or stolen packages once they have been marked as delivered. Please contact the carrier directly for assistance with these issues.
• Damaged Packages: If you receive a damaged package, please contact us immediately at service@idifiney.com with your order number and photos of the damage. We will work with you to resolve the issue.

8. Shipping Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible. Address changes can only be made before the order has been processed or shipped.

9. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to factors beyond our control, such as weather conditions, natural disasters, or carrier issues. We appreciate your understanding and patience in these situations.

10. Contact Us

If you have any questions or concerns about our shipping policy or your order, please contact us:

• Email: service@idifiney.com
• Phone: 646-858-6274
• Address: FISSIONTECH LLC, 1 Liberty Street, Floor 3, New York City, NY 10006

11. Policy Updates

We may update our Shipping Policy from time to time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of any updates or changes.

Thank you for shopping with FISSIONTECH LLC. We appreciate your business!