HOW TO USE

HOW TO USE

Warranty Policy

1. Introduction

Difiney offers a 90-day replacement warranty to help customers try our anti-snoring mouthpiece with confidence.

2. 90-Day Replacement Warranty

If your Difiney device fails within 90 days of receiving your order, you may be eligible for a free replacement.

This warranty also applies if the mouthpiece does not mold properly during the fitting process, provided the product was used according to the included instructions.

3. What Is Covered

The 90-day replacement warranty may cover:

  • Product defects
  • Device failure under normal use
  • Molding issues during the boil-and-bite fitting process
  • Items damaged on arrival

4. What Is Not Covered

The warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse or improper cleaning
  • Damage caused by chewing, biting through, cutting, altering, or modifying the product
  • Loss or theft
  • Purchases made from unauthorized sellers
  • Products used against the recommended instructions or suitability guidance

5. How to Request a Replacement

To request a replacement, please email support@difiney.com with:

  • Your order number
  • The email used for purchase
  • A brief description of the issue
  • Photos or videos showing the problem, if applicable

Our team will review your request and provide the next steps.

Important Note

Difiney is an oral anti-snoring mouthpiece designed for adult use. It is not intended to diagnose, treat, cure, or prevent any disease. If you suspect you may have sleep apnea or another medical condition, please consult a qualified healthcare professional.